Truax.org Home

 

Updated 6/2010

We own Truax.org, but you also have Truax.com accounts from Hover if you name ends in Truax

Use the following settings to configure your email client to connect directly to the mail server.
(click on the blue text to view settings)

  • Truax.org Server
    • Username: Your email address as in yourfirstname@truax.org (e.g. steve@truax.org). See [email list] for the user names currently configured.
    • Email Password: contact the webmaster if you forgot your password. You can change it through the web mail interface
    • Incoming (POP3) Server: mail.truax.org
    • Outgoing (SMTP) Server: mail.truax.org
    • SMTP Requires Authentication: Yes.
          * Use the same username/password as POP3
    • Secure Server Authentication: No
    • SSL: No
  • Truax.com Server / Hover
    • Username: Your email address as in yourfirstname@truax.com (e.g. helen@truax.com) See [email list] for the user names currently configured.
    • Email Password: contact the webmaster if you forgot your password. You can change it through the Netidentity control panel
    • Incoming (POP3) Server: getmail.truax.com
    • Outgoing (SMTP) Server: sendmail.truax.com
    • SMTP Requires Authentication: Yes.
           * Use the same username/password as POP3
    • Secure Server Authentication: No
    • SSL: No (actually, this is optional, but if you choose to use it, see note below, you will also need  to use SSL)

If you forget your password, or need assistance configuring your account or mail program, email Tom@Truax.com or call Tom Truax on his cell phone.

Additional Notes:

  • You may also choose to view your mail using the web client on port 80 rather than a mail client on port 110 (POP3) & port 25 (SMTP).
    • Port 80 is for standard web browser connections.
    • POP3 stands for Post Office Protocol and is used for retrieving mail from a server using a mail client.  The default port for POP3 is port 110.
    • SMTP stands for Simple Mail Transport Protocol and is used for sending mail to a server using a mail client.  The default port for SMTP is Port 25.
      • Some ISPs block port 25, so you can't reach mail servers other than theirs (your ISP's mail server) on port 25.
        • To work around the blocking, you can configure SMTP to use an alternate random port that is supported by the mail server. Your ISP is not likely to block mail sent on a non standard (default) mail port.
          • Port 587 is also supported by Hover for sending mail via SMTP in addition to port 25.  SMTP on Port 587 only works for Hover accounts.
          • Port 8889 is also supported  by Crystaltech for sending mail via SMTP in addition to port 25.  SMPT on Port 8889 only works for Crystaltech accounts
  • An mail client is a software program for sending and receiving mail from a mail server.  Examples of mail clients are Outlook, Outlook Express, ACT, Goldmine, etc.
  • A mail server is a remote computer that sends and receives mail.  You can configure your mail client to leave mail on the server or delete it once you retrieve it with your mail client.  If you use a mail client, you need to configure both an incoming and outgoing server.
  • If you have your mail forwarded to another address, there will never be mail in the mail box that is forwarded.  If you will be away from the computer that normally picks up your mail using a mail client (eg, on vacation), you may want to turn forwarding off so you can view your mail with the web client from any computer with an internet connection.
  • If you routinely interact with your mail account from multiple computers, there are various schemes, each with their pros and cons, to maintain tracking and avoid duplication.
  • You can configure spam and content filtering on both mail systems.  Since truax.org mail is used mainly in the redirect to another account mode, we configured aggressive anti-spam and content filtering on all the truax.org mail accounts when we moved to our new crystaltech server 1/2006.

Other Notes about security options
this additional info was evaluated in response to a [Password Stolen Issue]

SPA, Secure Password Authentication:   according to Wikipedia: Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to authenticate Microsoft email clients with an electronic mail server when using the Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP).  In testing, it will work either with or without the option enabled when using SSL, but it will not work without SSL enabled.  I consulted tech support at Hover and they said that your password will be encrypted regardless of weather or not SPA is turned on, but it might give you an additional level of security.

SSL, Secure Socket Layer.  Using this option will encrypt your whole email message so it can't be stolen in the exchange between your computer and Hover's mail server.    Enabling the option will offer some additional security, but only limited because you have no control over your mail recipient's or senders connection to their mail server.  If you enable it, there are some other settings needed to get it to work.  Change your default incoming POP 3 to 995 (the default is 110), and change the outgoing SMTP port to 465,(the default is 25, but you may be using 587).  You need to select SSL encryption for both the incoming and outgoing server.  Different version of Outlook do it differently.  In 2003 there are 2 check boxes, but in Outlook 2007 there is a check box for the incoming server, but a drop down list for the outgoing server (under the Advanced Tab)

 

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